137 Main Street
Andover, NJ 07821
Phone: (973) 786-6688
Fax: (973) 786-7231
email: clerk@andoverboroughnj.org
Hours: Monday - Friday : 9 a.m. to 4 p.m. (Closed on Fridays from Memorial Day to Labor Day)

Water Department

 Community Emergency Notification System

Why is it important? 

This system is new to the County. If you’ve signed up in the past, your information was transferred, but you need to register in the new system to receive emergency alerts from the Andover Borough Water Department.

Andover Borough utilizes this Smart911/Rave notification system to alert residents of any emergencies affecting the water system or municipality. When activated, this automated system delivers a recorded message providing information on the emergency and what actions may need to be taken. It is imperative that residents register for these notifications to ensure they are aware of any water outages or health/safety issues. You can also set the system for a variety of critical information notices. Such as, severe weather, unexpected road closures, etc.

here is NO FEE. You will not be charged.
How do you register?
https://embeds.regroupcloud.com/orgs/sussexnj/channels/sussex-county/signup_embed

 

Service Line Inventory-click here
Service Line Inventory Report-click here
Initial Lead Service Line Identification and Replacement Plan-click here
CCR report for 2024-click here
Application for Water Service-click here

Check Status of Taxes Online
Andover Borough property owners may now check on line to see if their property tax payments are current. The web site is: https://webportal.municipal-software.com/lookup/AndoverBoro

ANDOVER BOROUGH WATER UTILITY

2023 Water Rate increase in affect. Annual Rates are as follows:


Residential Rate: $400

Commercial Rate: $600

Hotel Room: $100

 
· The Water Utility payment stubs are mailed on time a year in July and contain four (4) quarterly payments.

· Water Utility payments are due each quarter by February 1, May 1, August 1 and November 1.

· Payment should be mailed to: Andover Borough Water Dept., 137 Main Street, Andover NJ 07821

** Separate payment is required from property tax. Do not combine water and property tax payments. Combined checks will be returned to you and you will be responsible for late fees. **

Check Status of Water Balance Online:

· Balance Due for Water can be found by searching this link:
https://webportal.municipal-software.com/lookup/AndoverBoro

· Under “Select Service to Query” pull down screen and click on “ Equal Installment Utility”.

 
NJDCA Winter Termination Program:

Are you having trouble paying your electric, sewer and/or water bills?
If the answer is yes, you may be able to temporarily stop your service from being disconnected through the State’s Winter Termination Program.
The Winter Termination Program prevents service discontinuation for eligible households from November 15th through March 15th.
Your service cannot be disconnected from November 15th through March 15th if you are receiving benefits from one of the below programs:

1. Federal Home Energy Assistance Program (HEAP).
2. Temporary Assistance to Needy Families (TANF).
3. Federal Supplemental Security Income (SSI).
4. Pharmaceutical Assistance to the Aged and Disabled (PAAD).
5. General Assistance (GA) benefits.
6. Universal Service Fund (USF).
7. Low-Income Household Water Assistance Program.
8. Lifeline Credit Program
9. State or local program that provides assistance, specifically, to help eligible customers pay electric,sewer, or water bills.

click here for the DCA Winter Termination Notice
click here for the DCA Winter Termination Program Flyer
click here for the DCA Winter Termination Self-Certification Form